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Frequently Asked Questions

Table of Contents

General Content Questions
What is the difference between Oxford Music Online and Grove Music Online?
What does my subscription to Grove Music Online include?
How often is the content updated?
How can I tell when an article was last updated?
Can I read the previous versions of articles that have been updated in Grove Music Online? Why are previous versions available for some articles but not others?
How can I tell who wrote an article in Grove Music Online?
How can I search only within Grove Music Online?
Why can’t I see Grove Opera or Grove Jazz articles in my search results?
Do Boolean operators and other search helpers work?
How do I submit a comment or correction?
Why isn’t this cross-reference link working?
What does “ibid.” mean, and why don’t all bibliography items include full publication information?

Subscription Questions
How do I subscribe to Oxford Music Online?
How do I subscribe to the products available through Oxford Music Online?
Is it possible to sign up for a free trial?
Are discounts available to consortia and consortia members?

Access Questions
I cannot access my subscriptions through Oxford Music Online, but I am sure I have a subscription.
Is remote access available?
Is library card access available?
Is Oxford Music Online accessible through Athens?
I have forgotten my username and password.
I have an active subscription, so why do I get an error message when I attempt to log in?

Technical Questions
With which browsers is Oxford Music Online compatible?
Is the site accessible to visually impaired users?
Is Oxford Music Online OpenURL compliant?
What is the service identifier (sid) for OpenURL from Oxford Music Online?
Can I add my library's OpenURL resolver logo to Oxford Music Online?
Can I add my library's logo to Oxford Music Online?
Can I add a search box for Oxford Music Online to my library's website?
What is your policy on third party data mining?

Subscriber Services
Are usage statistics available?
How do I access my institution's usage statistics?
How can I view or update my subscription record?
Do you supply MARC records?


General Content Questions

1. What is the difference between Oxford Music Online and Grove Music Online?

Oxford Music Online is a portal that offers users the ability to access and cross-search Grove Music Online and other Oxford reference content in one location. In a nutshell, OMO is the interface through which users access GMO and other sources.

2. What does my subscription to Grove Music Online include?

Your subscription to Grove Music Online includes access to Oxford music reference titles, including The Oxford Companion to Music and The Oxford Dictionary of Music. Grove Music Online also includes linking partnerships with RILM providers, DRAM, and Classical Music Library.

3. How often is the content updated?

Each of the subscription products available through Oxford Music Online has its own editorial update schedule. Grove Music Online is updated at least three times per year, with each update marked by a major new content release (for example, new and revised articles on contemporary composers, or new articles from a forthcoming print project). All updates also include corrections and additions to life dates, bibliographies, and entries updated by their original authors. The Encyclopedia of Popular Music is available via perpetual access and is not updated.

4. How can I tell when an article was last updated?

The date an article was last updated appears below the Source information in the left-hand panel of the page. Dates are preceded by one of the following descriptions:

  • Updated: Significant new information was added to the entry.
  • Updated and Revised: Existing information was revised and extensive changes were made throughout the entry. In these cases you will most often find a link to the “previous version” of the article in the left-hand panel of the page.
  • Updated Biography: Biographical details were updated, often shortly after the subject’s death.
  • Updated Bibliography: Only the bibliography was updated.
  • Updated Works: Only the works list was updated.

Revision dates are not indicated if the entry was updated with minor corrections or emendations only. For an article that does not have such a revision label, the date the article was last published in print is 2001 for articles showing Grove Music Online as the source; 2002 for the The New Grove Dictionary of Jazz, 2nd edition; and 1992 for The New Grove Dictionary of Opera.

5. Can I read the previous versions of articles that have been updated in Grove Music Online? Why are previous versions available for some articles but not others?

In 2008 Grove Music Online began creating previous versions of articles that have been significantly revised. When a previous version of an article is available, a link (dated according to when the version was created) appears in the left-hand panel of the page.

The decision to create a previous version is based on the nature of the revision. As a general rule, if the editors believe that making a previous version available on the site will provide added value to the reader, the version is created. The most common cases involve articles with extensive changes, with content both added and removed, but sometimes the revision could affect as little as one sentence.

Previous versions are generally not created when additions are made to the bibliography, when brief updates (such as death information) are added, or when light edits are made to fix typographical errors.

6. How can I tell who wrote an article in Grove Music Online?

Author signatures appear at the end of the article, following the bibliography. For longer, multi-part articles, in which different authors contributed to different sections, signatures appear following the respective sections. Grove Music Online observes the following conventions regarding signatures:

  • John Smith, Mary Brown: John Smith and Mary Brown are coauthors.
  • John Smith (with Mary Brown): John Smith is the principal author, but Mary Brown contributed material the author or editors felt required specific acknowledgment.
  • John Smith/Mary Brown: Mary Brown has revised John Smith’s work.
  • John Smith/R: Used when the revision by another author is slight, and not of a kind to call for attribution. This form is also used for most revisions undertaken by editorial staff.

7. How can I search only within Grove Music Online?

The fastest way to search the Grove content alone is to check the tick box below the quick search box in the top right of every page. This preference will then persist throughout your session unless you change it.

You can also limit your search to one or more title(s) in Advanced Search or by using the search box in the center of the home page. Select the title(s) you wish to search by checking the appropriate boxes.

For more information about search strategies, please visit our tips page or the General Search Tips section (5.2.1) of Help.

8. Why can’t I see Grove Opera or Grove Jazz articles in my search results?

Oxford Music Online groups together, under one search result, all Grove articles on a single subject (e.g., Mozart or Paris). The first article linked to by a search result is now the “primary” article on the subject, and it is subject to regular updating and revisions. The “primary” article is usually the Grove Music Online article. Other articles, from specialist dictionaries such as The New Grove Dictionary of Opera, The New Grove Dictionary of Jazz, 2nd edition, and The Grove Dictionary of American Music, 2nd edition (forthcoming), are now available via link(s) from this primary article and are called “archived” articles. These articles are static and will not be regularly updated. Where the Jazz, Opera, or American Music article is the most comprehensive and up-to-date article, it is primary and the New Grove II article is archived. By singling out one article on each subject as the “primary” online article, we will be able to ensure consistency of content while still making other points of view available.

9. Do Boolean operators and other search helpers work?

Yes. Common searching commands, such as double quotes or parentheses around search terms, */? wildcards, and Boolean operators AND/OR/NOT/NEAR, all work in Oxford Music Online. Please see section 5.2.6 in Help for more details.

10. How do I submit a comment or correction?

You may use the Contact Us form to submit your feedback. When commenting on a specific entry, please provide as much detail as possible and include the web address of the relevant page by copying and pasting the URL from your browser's address box into your message. All comments are reviewed by our editorial staff.

11. Why isn’t this cross-reference link working?

Many articles are being published online that originate in our forthcoming second editions of The Grove Dictionary of American Music and The Grove Dictionary of Musical Instruments, and may reference other entries from those books which have not yet been published in Grove Music Online. As these new articles are published in Grove Music Online, any links to them in other articles will be activated

12. What does “ibid.” mean, and why don’t all bibliography items include full publication information?

“Ibid.” is an abbreviation of “ibidem”, Latin for “in the same place.” In a bibliography, “ibid.” indicates that the publication information for a citation matches that of the citation prior to it. While once a commonly used abbreviation, we have decided to gradually phase it out of updated Grove articles.

Subscription Questions

1. How do I subscribe to Oxford Music Online?

Oxford Music Online is not itself a subscription product, but rather the portal through which you may access Grove Music Online, the Encyclopedia of Popular Music, and other online reference resources. You or your library must subscribe to the individual products available through Oxford Music Online.

2. How do I subscribe to the products available through Oxford Music Online?

Annual subscriptions to Grove Music Online are available for schools, libraries, and organisations. Monthly and annual subscriptions are also available for individuals in the Americas; quarterly subscriptions are available to individuals outside of the Americas. The Encyclopedia of Popular Music is available to libraries and institutions via a perpetual access purchase.

For complete pricing information or to subscribe, please contact us.

3. Is it possible to sign up for a free trial?

Free 30-day trials are available to libraries and institutions considering a subscription. If you are an individual and would like to try the site, find out if your library or organization already subscribes or would like a free trial. Librarians and administrators can sign up here.

4. Are discounts available to consortia and consortia members?

Special pricing is available for library consortia. For further details, please get in touch with your consortia manager or contact us.

Access Questions

1. I cannot access my subscriptions through Oxford Music Online, but I am sure I have a subscription.

Library Administrators:

  • Please verify that you have submitted your library's signed subscriber agreement to Oxford University Press. All new subscriptions require a signed license agreement on file that has been verified prior to activating service.
  • Please verify that OUP has your library's most current IP address information on file. Administrators may verify account details from Subscriber Services. You will need an administrative login. If you have lost or forgotten your administrative password, you can request a reminder from Subscriber Services.
  • If your library's IP information has changed, please contact us to report the new address(es) or to update IP information currently registered.
  • Your library's access may have expired or been placed on hold if OUP has not received your subscription payment or if your free trial has ended. It is customary for OUP to contact subscribers before a renewal, anniversary date, or trial expiration. For further assistance, please contact us.

Individual Subscribers:

You may have entered an incorrect username or password, or your subscription may have expired. For advice, please contact us.

2. Is remote access available?

Remote or off-site access is available to all institutional subscribers at no additional cost. For further assistance setting up remote access, please contact us.

3. Is library card access available?

Libraries have the option to allow patrons to access the site using their library barcode. Please have your librarian or administrator contact us for further details on setting up library card access.

4. Is Oxford Music Online accessible through Athens?

Yes. Please ask your librarian or administrator for details.

5. I have forgotten my username and password.

If you are using access information provided by your library, please contact your librarian or administrator for library access information. Individual subscribers may click here to change or receive a reminder of your login information.

6. I have an active subscription, so why do I get an error message when I attempt to log in?

If you are accessing Oxford Music Online through your company or library, please confirm the access credentials you are using are correct and try again.

Some subscriptions have a limited number of users who are allowed to access the site at one time; this is set by your librarian or administrator. If you get a message that indicates that "the simultaneous user limit associated with your subscription has been exceeded" you must wait for another user to log-off. Try logging in again at a later time. Please be sure that you completely logout of the site when you are finished using Oxford Music Online by clicking the "Logout" link on the top right-hand corner. If you are an individual user, please be sure that you have logged out completely and you do not have Oxford Music Online open in another browser window.

If you consistently recieve a simultaneous user error, please contact your librarian or administrator and request that the user limit for the subscription be increased. For additional access questions, please refer to our help document.

Technical Questions

1. With which browsers is Oxford Music Online compatible?

The site should be accessible to general users using a variety of browsers but is designed to function best on the following browsers, in order of compatibility:

  • IE7 (Windows)
  • Firefox 2 (Windows)
  • IE6 (Windows)
  • Safari 2 (Mac)
  • Opera 9 (Windows)
  • Pages will display on Lynx.

Please note that to view Sibelius Scorch-enabled musical examples, you must have the Sibelius Scorch plugin, which you can download from connect.avid.com/ScorchDownload.html. As of March 2016, Scorch only works on Internet Explorer, Safari and Firefox browsers. We are working on a solution to bring playable examples to all browsers. You may find more information about Scorch compatibility here.

2. Is the site accessible to visually impaired users?

The site is designed to meet Priority 1 and 2 of the Web 3 Content Accessibility Guidelines 1.0. Compliance with each of these guidelines has also been documented and reviewed during the visual design build phase.

3. Is Oxford Music Online OpenURL compliant?

Yes. The site is compliant with version 0.1 of the OpenURL specification. To enable this feature for your institution, please access your account information in Subscriber Services. Your institution will need to have an OpenURL resolver.

4. What is the service identifier (sid) for OpenURL from Oxford Music Online?

oup:omo

5. Can I add my library's OpenURL resolver logo to Oxford Music Online?

Librarians can add their library's OpenURL resolver via Subscriber Services. Your OpenURL resolver logo should be a maximum size of 19 pixels high × 55 pixels wide.

6. Can I add my library's logo to Oxford Music Online?

Yes. Librarians can add their library's logo to the site footer to identify that the institution is providing access to users. Your logo can be added via Subscriber Services and should be a maximum of 175 pixels high × 65 pixels wide.

7. Can I add a search box for Oxford Music Online to my library's website?

Yes. Librarians or site administrators who wish to provide a shortcut into OMO can copy the html text below and paste it into a library or department webpage. Please note that this search box will only work for those who have a subscription to the site.

<div style="margin: 20px;"> <form id="searchFormForm" method="get" action="http://www.oxfordmusiconline.com/subscriber/search_results" style="border:0; padding:0; margin:0;"> <input type="hidden" name="_f:text" value="stext" /> <input type="hidden" name="_fmt" value="context" /> <input type="hidden" name="_refinePage" value="/search/advanced_search.jsp" /> <fieldset style="width:270px; margin-top: 1.5em;"> <legend style="font-family: Arial, Helvetica, sans-serif;font-size: 0.8em; line-height: 1.4em; font-weight: bold;color: #333;padding: 0 0.3em;margin-bottom: 0.5em;"> Search Oxford Music Online</legend> <input name="q" id="q" type="text" value=" "/> <input type="image" name="search_button" src="http://www.oxfordmusiconline.com/img/button_search.gif" alt="SEARCH" title="SEARCH" style="vertical-align: top;"/> </fieldset> </form> </div>

8. What is your policy on third party data mining?

Oxford University Press recognizes the research benefit of Text and Data Mining (TDM) across a variety of research fields. As such, we are happy to accommodate TDM for non-commercial use. Although researchers are not required to request permission for non-commercial text-mining, OUP is happy to offer consultation with a technical project manager to assist in planning your project, including avoidance of any technical safeguards triggers OUP has in place to protect the stability and security of our websites. To request a consultant for your TDM project, please e-mail Data.Mining@oup.com

OUP is also happy to consider any Commercial TDM requests. To request approval for TDM for commercial use, please email Data.Mining@oup.com

Subscriber Services

1. Are usage statistics available?

Usage statistics are available on a monthly basis to subscribing institutions and library consortia.

2. How do I access my institution's usage statistics?

Please visit Subscriber Services. Your administrative login will be required. If you have lost or forgotten your administrative login, please contact us.

3. How can I view or update my subscription record?

Institutions and individuals within North and South America may view or change their subscription details in our account management system. Subscribers outside of North and South America may visit Subscriber Services.

4. Do you supply MARC records?

MARC 21 records are provided if available to OUP through the Library of Congress records. You can download them by right-clicking here and saving the records to the location of your choice.

There are some situations in which the Library of Congress will not have a record for a title in Oxford Music Online:

  • The cataloging data may not have made it into the Library of Congress records. In this situation we will continue to try to source the record and provide it in a later update.
  • With an older title, it may be that the cataloging information was never submitted to the Library of Congress.
  • If a title does not have an OUP print equivalent, then we do not provide a MARC record.

In the latter two situations we are unable to provide a MARC record.


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